Almost five years ago, I self-published my novel An Unproductive Woman with Xlibris.
If I knew then what I know now… well, let’s just say I would have hung up the phone when they called me and offered me a publishing package.
Once the book was in the world and published the first three years with them were fine. They really were. Xlibris did exactly what they said they would. They helped me design a cover (which I later changed), they helped to edit a manuscript that was already amazingly pretty clean, and they made it available at multiple different outlets.
Following publishing I was busy with school and family so I admittedly did very little in the way of self promoting, but once I made up my mind to actually pay attention to the An Unproductive Woman I realized a number of unfortunate truths.
- I never needed Xlibris.
- I could have done all of this myself for far less money.
- Xlibris is a business, which explains why they kept trying to sell me one new service after another.
I wasn’t angry with Xlibris because of truth #3. They are a business and as such they were doing what businesses do. Trying to make money. They did. While very little, I did benefit from their service. Using them made things very easy for me at a time when I had none to spare. Because of them, I didn’t have to worry about the details.
A year and a half ago I decided that the time had come when I needed to take a more active role in my writing, that I would network and promote and try to make more sales. About this time last year I also made the decision to join Amazon’s KDP program. While not extraordinary, I did notice an increase in sales. An increase in sales is great. I mean, I never thought that An Unproductive Woman would make me wealthy, (One can hope, right?), but no sales turned into some sales and some sales are definitely better than none. Then I started to have problems.
KDP kicked me out of the program at least three times because my ebook kept popping up at other outlets, thanks to Xlibris, even after I’d asked that they remove my ebook from all markets. Needless to say, they didn’t. Each time I thought things were a go again, Amazon would find it somewhere else. I’d get kicked out of the program again. I noticed a drop in sales as a result. That’s when I got annoyed with Xlibris.
Two weeks ago I noticed that Xlibris snuck their ebook version of An Unproductive Woman up on Amazon and actually set it for a lower price than I have it listed for. They were competing with me for sales of my book. I have asked and asked them not to make an ebook available anywhere because I’d formatted and published the ebook version on Amazon myself and because it is a requisite of the KDP program. And still, there it was.
At that point I was more than annoyed. I was incensed.
Last week I drafted a brief letter and faxed it to Xlibris telling them that I wanted to withdraw my book from them 100% in all forms on all outlets post haste. It hasn’t happened yet because apparently it can take up to six weeks. I’ve turned into the customer from hell because I have emailed them on a daily basis asking the equivalent of “Are we there yet?” It’s just that I am cooked and want to be done with them.
I rarely admit to mistakes. This isn’t because I’m so arrogant that I don’t think that I ever make them. I don’t often admit to mistakes because I think that doing so misses the point, which is that there is always something to learn from almost each mishap, tragedy and flub. To call these things mistakes negates the good that can come from them. I also believe that sometimes our personal tragedies aren’t always for us. Sometimes they are for others to learn from as well. With that, allow me to share some lessons I’ve learned from this.
- If I’m bright enough to write a book, chances are I’m also bright enough to self publish said book without the help of services like Xlibris.
- I have more time than I think I have. Its better to reallocate my time in order to do the things that are really important to me.
- The indie community of writers are generous, smart, and savvy. Network, ask questions, and ask for help.
- Never publish with a vanity press. You give up your money, your control, and the opportunity to learn how to do some of this stuff yourself.
- Don’t get angry.
Just remember. There are no mistakes.
What choices with your writing have you made that you wish you’d done differently?